We have become aware of cases where fraudulent messages are being sent via WhatsApp by individuals impersonating hotels, requesting personal information or credit card details through phishing links.

Please be advised that our hotel will never contact guests via WhatsApp.

If you receive any WhatsApp messages claiming to be from our hotel, please do not:

• Click on any links provided in the message
• Enter your personal or credit card information
• Reply to the message or contact the sender

For any inquiries regarding your reservation or payment, please contact us through the official contact information provided on our hotel website.

We kindly ask all guests to remain vigilant and take precautions to protect their personal information.

Thank you for your understanding and cooperation.

Due to a legally mandated inspection of our electrical facilities, the entire building—including all guest rooms and restaurants—will be closed on Wednesday, January 6, 2027.

・All guests are kindly requested to check out by 10:00 AM. Late check-out service will not be available.
・Re-entry into the building will not be permitted after 10:00 AM.
・Luggage storage service will not be available after check-out.

We sincerely apologize for the inconvenience and appreciate your understanding and cooperation.

A Fitness Room has been newly opened on the 1st floor, featuring the latest training equipment by Technogym, a world-renowned fitness brand.

From cardio workouts to strength training, the facility offers a wide range of options to support refreshment and conditioning during your stay.

Please enjoy THE KNOT Fitness in a calm and comfortable setting.

The Deluxe Fourth room is now complete.
Located on the first floor, it offers convenient access to the front desk, breakfast area, and laundry room.
The room features a simple yet calming atmosphere to ensure a comfortable stay.

It is ideal for families, girls’ trips, and group stays.

The following examples occur in the reservation from the OTA.
About reservation in the OTA, Target OTA site may sell vacancy frame which hotel provides in another
OTA site (called “partner Reserve site” as follows.) to customer based on partner contract with Reserve site.

In that case, confirmation of reservation may be difficult by the following examples.

・We cannot confirm reservation at hotel by information is not notified hotel from target OTA site or being late than hotel arrival of customer.
・In reservation information notified contents and hotel of e-mailing of reservation completion delivered
to customer with difference (type or number of room type).

Based upon the foregoing, when we cannot confirm reservation upon arrival, we need time for staying confirmation and may decline staying.

In addition, please note the following point when you perform confirmation of reservation in “target OTA site”.

・About reservation in target OTA site, we cannot accept any confirmation, change, cancellation (including the prior settlement by credit card) concerning procedure even if you contact hotel directly.
・Please refer to target OTA site that made a reservation for you for Confirm・Change・Cancel Reservation.
　
We apologize for the inconvenience and we thank you for your kind understanding.

For the preservation of our environment and from a SDGs perspective, ECO cleaning will be enforced,
during a consecutive stay.

This includes:
・Exchange towels. (please put the used towels in the bathtub)
・Replenishing of water bottles and amenities.
・Emptying the trash. (only the trash in the trash can)

For guests with extended stay, a full cleaning will be conducted on once in the every 3rd day of your stay.

Guests who would like to request a different day / time than the one designated, notify the front desk. Requests can be made up until your designated date.
Please be advised, that room cleaning is from 10:00 ～ 14:30 daily.

We appreciate your cooperation and understanding in our hotel’s strive to maintain sustainability.