The Company’s directors and employees abide by in managing personal information both within and outside the Company.
1. Acquisition, Use, and Provision of Personal Information
The Company acquires, uses, and provides personal information for the following purposes:
Register guest information pursuant to laws and regulations.
- Conduct marketing activities such as mailing information on various stay plans and events.
- Produce statistical information, in absence of the ability to identify any specific individual, for usage surveys, new product development, and customer satisfaction surveys.
- Respond – via correspondence, telephone, and email – to feedback gathered through customer surveys.
- Any other use pertaining to services of the Company.
Requests to amend or delete acquired personal information will only be done after validating that the information subject to amendment or deletion is that of the requestor.
2．Measures to Protect Personal Information
The Company has designated a person responsible for managing personal information, limits access on a strictly needs-only basis, and has in place measures against unauthorized access, loss, manipulation, and leakage of personal information.
When outsourcing the handling of personal information, the Company evaluates and selects consignees based on their information security measures and personal information management standards.
Furthermore, outsourcing agreements include explicit clauses with respect to the handling of personal information in order to ensure the safe and appropriate handling thereof.
3. Other Matters
The company has established internal rules, pursuant to relevant laws, regulations, and guidelines, with respect to the handling of personal information, and continually reviews such rules for further improvement.
The Company abides with relevant laws and regulations as well as its internal rules with respect to the handling of personal information.
The status of execution of items 1, 2, and 3 above are audited as appropriate, with any problematic findings promptly remediated.
5．Matters Related to Websites
6．Revision to Our Personal Information Protection Policy
7．Contact Pertaining to Personal Information Protection
4-31-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
Ikeda Sougyo Co., Ltd.
Phone: +81 3-3375-6511
Reception Time: 9:00am – 5:30pm (except weekends, national holidays, and year-end & new year)