Our hotel information

■Free Wi-Fi
SSID: THEKNOT
PASS: 15hotels

■ELEVATOR
The key card will be required for using elevator to Guest Rooms on floor 3 to 11.

■KEY CARD
Please return your key card upon check-out.

■ENTRANCE
Hotel entrance will be locked during the following times. Please open with your keycard at 1st floor.
[Basement] 11:30pm~6:00am [1F] 1:00am~5:00am

■Check- Out
Checkout time is at 11:00am. Please return your key card to the Express Checkout in elevator upon departure.

■Breakfast
[Hours] 7:00am~11:00am(L.O. 10:30am)
[Venue] 2F LES BOIS

■KNOT Hour “Do-Together”
KNOT Hour will enhance your enjoyment of Hokkaido, and is available at LES BOIS on the 2nd. Floor. Please spend special moments with a chef’s welcome plate and enjoy social gathering with the KNOT coins.
*Visitor will be charged on a 90-minute basis.

■Floor Guide
【Basement】
Passage to Underground Mall, Vending machine, Coin laundry
【1st Floor】
SENSHUAN Main Store(Japanese confectionery brand）, SEICOMART (convenience store) , HUMAN MADE
【2nd Floor】
Reception, Restaurant “LES BOIS”, Smoking room, Microwave oven

■Restaurant opening hours 
【Breakfast】7:00-11:00am (L.O.10:30am)
【Cafe】11:30am-3:00pm
【KNOT Hour】4:00-11:00pm (L.O.10:30pm)

■Amenities
Toothbrush, brush, razor, cotton set, bath salt, shampoo, conditioner, body soap, hand soap, bath towel, face towel, body towel, mineral water, heat resistant glass, hangar, fridge, electric kettle, television, stand mirror, hair drier, safety box, room wear, slippers, air freshener, shoehorn, air purifier

■Rental items
Trouser press, iron and ironing board, mobile charger, thermometer, nail clippers, umbrella, wine opener

■Smoking room
It is forbidden to smoke in the hotel (including all guest rooms) aside from the smoking area on the 2nd floor, electronic cigarettes are also forbidden.
*If you smoke in Guest Rooms, we charge you ¥30,000 as a cleaning fee.

■Parking
There is no parking lot at the hotel. Please use a nearby parking lot.

■Request to guests of consecutive stay
For consecutive nights, cleaning your room is changing towels and collecting trash only. If you need room cleaned let reception staff by the day before. *Room cleaned price is ¥3,300 (tax included).

■Massage
Please call below number directly and tell them ” THE KNOT SAPPORO, your room number, and your name” if you need to book.

Shop name: Koritori relaxation Picaso
Phone number: 0120-07-1233（Reception hours：2pm~2am）
Payment method： Cash only

【Menu】
Standard Massage
¥6,800(tax included) / 50mins
¥9,500(tax included) / 1hour and 10min
¥13,500(tax included) / 1hour and 40mins

Massage of below the knee and sole / 45mins　¥8,250(tax include）

Aroma oil massage
¥13,500(tax included) / 1hour
¥18,500(tax included) / １hour and half
¥23,500(tax included) / 2hours

■VALUABLES
Please use the personal safe in your room for
valuables.

■EMERGENCY EXIT
Please familiarize yourself with the emergency exits
which is shown on your room door.