TERMS AND CONDITIONS
FOR ACCOMMODATION

Scope of Application

Article 1
  1. Accommodation Contracts and related agreements to be entered into between this Hotel and Guest to be accommodated shall be subject to these Terms and Conditions. Any particular not provided for herein shall be governed by relevant laws and regulations, and/or generally accepted practices.
  2. In the case where the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the provisions of the preceding Paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.
Applications for Accommodation Contract

Article 2
  1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
    (1)Name of the Guest;
    (2)Date of accommodation and estimated time of arrival;
    (3)Other particulars deemed necessary by the Hotel.
  2. In the case where the Guest requests, during her/his stay, an extension of the accommodation beyond the date(s) in subparagraph 2 of the preceding Paragraph, this shall be regarded as an application for a new Accommodation Contract at the time such request is made.
Conclusion of Accommodation Contract and Related Agreement

Article 3
  1. An Accommodation Contract shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply when it has been proven that the Hotel has not accepted the application.
  2. When an Accommodation Contract has been concluded in accordance with the provisions of the preceding Paragraph, the Guest may be requested to pay as an accommodation deposit the selling price for the Guest’s entire period by the date specified by the Hotel.
  3. The deposit shall be first allotted for the selling price to be paid by the Guest, and when circumstances requiring application of the provisions of Article 6 and Article 19 have arisen, shall then be allotted to penalty and then to compensation money in said order, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 12.
  4. If the Guest has failed to pay the deposit by the date specified by the Hotel as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.
Special Contracts That Do Not Require an Accommodation Deposit

Article 4
  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract that does not require an accommodation deposit after the contract has been concluded as stipulated in the same Paragraph.
  2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article nor has specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as being that the Hotel has accepted a special contract as prescribed in the preceding Paragraph.
Refusal to Accept Conclusion of Accommodation Contracts

Article 5
  1. The Hotel shall be at liberty not to accept the conclusion of an Accommodation Contract if any of the following arise:
    (1)When the application for accommodation does not conform to the provisions of these Terms and Conditions;
    (2)When the Hotel is fully booked and no room is available;
    (3)When the Guest is deemed liable to conduct herself/himself in a manner that will contravene the law, or act against the public order or good morals in regard to her/his accommodation;
    (4)When the Guest seeking accommodation falls under any of the following (a) to (c):
     (a) When the Guest seeking accommodation is a member of an organized crime group, a member of a corporation/organization related to an organized crime group or an associate therewith or other antisocial forces (hereinafter referred to as “an organized crime group or other antisocial forces”);
     (b) When the Guest seeking accommodation is a member of a corporation or other organization the business activities of which are under control of an organized crime group or a member of an organized crime group;
     (c) When the Guest seeking accommodation is a member of a corporation that has officers who fall under the designation "member of an organized crime group;"
    (5)When the behavior of the Guest seeking accommodation is likely to significantly disturb other guests;
    (6)When the Guest seeking accommodation performs a violent act of demand of the Hotel or its staff (employees);
    (7)When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
    (8)When the Hotel is requested to assume an unreasonable burden in regard to the Guest's accommodation;
    (9)When the Hotel is unable to provide accommodation due to natural calamities, malfunction of the facilities or other unavoidable causes; and
    (10)When any of the provisions of Article 5 of the Enforcement Ordinance of the Inns and Hotels Act issued by Tokyo is applicable to the Guest.
(Reference) Article 5 of the Enforcement Ordinance of the Inns and Hotels Act issued by Tokyo
Article 5
The events prescribed in the Ordinance pursuant to the provisions of Article 5, Item 3 of the Act shall be as follows:
 1. When the Guest seeking accommodation is drunk and may be deemed likely to significantly disturb other guests; and
 2.When the Guest acts in a manner that significantly disturbs other guests.
Right to Cancel Accommodation Contract by the Guest

Right to Cancel Accommodation Contract by the Guest
  1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
  2. In the case where the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case where the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled the Accommodation Contrast before payment), the Guest shall pay cancellation charges as listed in Attached Table No. 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the Guest.
  3. In the case where the Guest does not arrive by 8 p.m. on the accommodation date (two hours after the expected time of arrival if the Hotel is notified of it) without advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.
Right to Cancel Accommodation Contracts by the Hotel

Article 7
  1. The Hotel may cancel the Accommodation Contract under any of following cases:
    (1)When the Guest is deemed liable to conduct and/or has conducted herself/himself in a manner that will contravene the law or act against the public order and good morals in regard to her/ his accommodation;
    (2)When the Guest is considered to be corresponding to the following (a) to (c):
     (a) When any of the Guests are members of an organized crime group or other antisocial force;
     (b) When the Guest seeking accommodation is a member of a corporation or other organization the business activities of which are under control of an organized crime group or a member of an organized crime group;
     (c) When the Guest seeking accommodation is a member of a corporation that has officers who fall under the designation "member of an organized crime group;"
    (3)When the behavior of the Guest seeking accommodation is likely to significantly disturb other guests;
    (4)When the Guest performs a violent act of demand or makes an unreasonable demand of the Hotel or its staff (employees);
    (5)When the Guest can be clearly detected as carrying an infectious disease;
    (6)When the Hotel is requested to assume an unreasonable burden in regard to the Guest's accommodation;
    (7)When the Hotel is unable to provide accommodation due to natural disasters or other force majeure events;
    (8)When any of the provisions of Article 5 of the Enforcement Ordinance of the Inns and Hotels Act issued by Tokyo is applicable to the Guest; and
    (9)When the Guest engages in prohibited actions such as smoking in bed, tampering with firefighting facilities or other acts prohibited under the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the outbreak of fire.)
  2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period that the Guest has not received.
Registration of Accommodation

Article 8
  1. The Guest shall register the following particulars at the front desk of the Hotel or at an automatic check-in machine on the day of accommodation:
    (1)Name, age, sex, address and occupation of the Guest(s);
    (2)Except for Japanese, nationality, passport number, port and date of entry into Japan;
    (3)Date and estimated time of departure; and
    (4)Other particulars deemed necessary by the Hotel.
  2. In the case when the Guest intends to pay her/his Accommodation Charges prescribed in Article 12 by any means other than Japanese currency, such as traveler's checks, coupons or credit cards, these instruments of payment shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.
Occupancy Hours of Guest Rooms

Article 9
  1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3 p.m. of the day of arrival to 10 a.m. the next morning. However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the day of arrival and departure.
  2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows:
    (1)Up to 3 p.m.: half of the room charge, and
    (2)After 3 p.m.: room charge in full.
Observance of Use Regulations

Article 10
    The Guest shall observe the Use Regulation established by the Hotel that are posted within the premises of the Hotel.
Business Hours

Article 11
    The business hours of the main facilities, etc. of the Hotel are as follows, and those of other facilities, etc. shall be notified in detail in provided brochures, and in displays in each place inside the Hotel and the service directory provided in guest rooms and other places.
    (1) Closing time of main entrance: None
    (2) Front service/cashier’s desk: Limited
    (3) Service hours at facilities: Please refer to the Hotel Information
Payment of Accommodation Charges

Article 12
  1. The breakdown of the Accommodation Charges, etc. that the Guest shall pay is as listed in Attached Table No. 1.
  2. Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid in Japanese currency or by means other than Japanese currency such as traveler's checks, coupons or credit cards recognized by the Hotel at the front desk or at an automatic check-in machine at the time of the arrival of the Guest or upon request by the Hotel.
  3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the guest rooms once such rooms have been made available to the Guest by the Hotel.
Liabilities of the Hotel

Article 13
  1. The Hotel shall compensate the Guest for any damage if the Hotel has caused such damage to the Guest in the fulfillment or the non-fulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in the case where such damage has been caused due to reasons for which the Hotel is not liable.
  2. The Hotel has received a certificate of compliance with firefighting laws and regulations issued by a fire station; however, the Hotel is covered by a Hotel Liability Insurance in order to deal with unexpected fires and/or other disasters.
Handling When Unable to Provide Contracted Rooms

Article 14
  1. The Hotel shall, when unable to provide contracted room(s), arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
  2. When arrangement of other accommodation cannot be made notwithstanding the provisions of preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparation. However, when the Hotel cannot provide accommodations due to causes for which the Hotel is not liable, the Hotel will not pay the compensation fee to the Guest.
Handling of Deposited Articles

Article 15
  1. The Hotel shall compensate the Guest for the damage when losses, breakages or other damages are caused to goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, with respect to cash and valuables for which the kind and values have not been reported by the Guest, the Hotel shall compensate the Guest within the limit of 100,000 yen.
  2. The Hotel shall compensate the Guest for the damage when losses, breakages or other damages are caused, through intention or significant negligence on the part of the Hotel, to goods, cash or valuables that are brought into the premises of the Hotel by the Guest, but are not deposited at the front desk. However, for articles of which the kind and value have not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limit of 50,000 yen.
Custody of Baggage and/or Belongings of the Guest

Article 16
  1. When the baggage of the Guest is delivered to the Hotel prior to her/his arrival, the Hotel shall be liable to keep it only when the Hotel has agreed to do so. The baggage shall be handed over to the Guest at the front desk at the time of her/his check-in.
  2. When baggage or belongings of the Guest are found after the Guest has checked out, the Hotel shall keep the items for a maximum period of seven days including the day on which they were found, and after this period the Hotel shall dispose of the items in accordance with the Lost Property Act.
  3. The Hotel’s liability in regard to the custody of the Guest's baggage and belongings with respect to the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the preceding article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the preceding Paragraph.
Cleaning of Guest Room

Article 17
  1. When the Guest stays in the same room for two or more consecutive nights, the room will, in principle, be cleaned every day.
  2. Even if the Guest expresses it is not necessary to clean the room, the room will be cleaned once every three days for maintenance of healthy environment. However, when the Hotel deems it necessary, the Hotel is permitted to clean the room from time to time.
  3. The Guest may not refuse the cleaning of the room referred to in the preceding Paragraph.
Liability in Regard to Parking

Article 18
    As the parking lot of the Hotel is managed and operated by a third party, the Hotel shall not be liable for the management of the parking lot and the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, regardless of whether the key to the vehicle has been deposited with the Hotel or not.
Liability of the Guest

Article 19
    The Guest shall compensate the Hotel for any damage caused through intention or negligence on the part of the Guest
Handling of Personal Information

Article 20
    The Hotel will handle the Guest’s personal information in compliance with the Personal Information Protection Policy prescribed separately and in accordance with applicable laws and regulations. In principle, the Hotel will not disclose personal information provided by the Guest to any third party without the consent of the Guest. However, the Guest’s personal information may be disclosed to third parties in the following circumstances:
    (1)Formal inquiry on a legal basis by police authorities, courts or other official institution; or
    (2)Other serious and urgent necessity of the Guest, the Hotel or a third party.
Attached Table No. 1 Calculation Method for Accommodation Charges
(Ref. Paragraph 2 of Article 3 and Paragraph 1 of Article 12)


Basic Charges:[1] Basic Accommodation Charge (Room Charge)
Extra Charges:[2] Meals & Drinks and Other Expenses
Service Charges:[3] Service Charge
Taxes:[4] Various Taxes
Total amount to be paid will be the total of items [1] to [4] above.
Attached Table No. 2 Cancellation Charge (Ref. Paragraph 2 of Article 6)

Contracted Number of GuestsDate When Cancellation of Contact is Notified
No ShowAccommodation Day1 Day Prior to
Accommodation Day
7 Days Prior to
Accommodation Day
14 Days Prior to
Accommodation Day
Individuals
1 to 14
100%100%100%
Group
15 to 99
100%100%100%30%
100 and more100%100%100%50%30%

(Remarks)
 1. The percentage signifies the rate of cancellation charge to the selling price (room charge).
 2. If there are any selling price regulations provided separately such as an accommodation plan, said regulations will prevail.
 3. When the number of days contracted is shortened, the cancellation charge for one day (the first day) shall be paid by the Guest regardless of the number of days shortened.
 4. When part of a group booking (for 15 persons or more) is cancelled, the cancellation charges shall not be charged for the number of persons equivalent to 10% of the number of persons booked as of 14 days prior to the occupancy (when accepted less than 14 days prior to the occupancy, as of the date) with fractions counted as a whole number.

Facility Use Regulations

To ensure the safety and comfort of all guests, we have established the following regulations governing the use of our facilities. Each guest is requested to observe and comply with the following regulations.
  1. Scope of Application
    These regulations will apply to all visitors who use any of the facilities of the Hotel (including all facilities such as accommodations, cloakrooms, lobbies and Hotel sites; hereinafter referred to as “Hotel Facilities”). Any matter that is not provided for in these regulations will be governed by the Terms and Conditions for Accommodation.
  2. Fire Prevention and Security
    (1)NO SMOKING WITHIN THE HOTEL FACILITIES. Please refrain from smoking outside the smoking section designated by the Hotel.
    (2)Please do not enter backyards, emergency stairwells, machine rooms or restricted areas except for those into which the Guest is permitted to enter.
  3. Handling of Articles Left in the Hotel and Forgotten Articles
    (1)In principle, the Hotel shall keep the articles left in the Hotel for a period of seven days including the day on which they were left behind, and after this period the Hotel shall dispose of same.
    (2)Forgotten or lost articles will be handled in accordance with relevant laws and regulations.
  4. Prohibition of Use of Facilities by Antisocial Forces
    (1)The Hotel will refuse the use of the Hotel Facilities by any of the following organizations or individuals:
     (a) An organized crime group, a member of an organized crime group, an organization related to an organized crime group or an associate therewith;
     (b) An associate with a corporation or other organization, the business activities of which are under control of an organized crime group or a member of an organized crime group;
     (c) An antisocial organization, a member of an antisocial organization or an associate therewith;
     (d) An individual who is deemed to have conducted acts of violence, injury, threat, or made overbearing undue claims or similar acts;
     (e) An individual who is incapable of securing herself/himself due to diminished capacity, or loss of control due to substance abusing, etc., or who may cause danger, fear or anxiety to other guests; and
     (f) An individual who failed to immediately stop the act upon being reprimanded by the Hotel in regard to the following Article 5 “Other Prohibited Matters.”
    (2)If an organization or individual is considered to fall under any of the items referred to in the preceding Paragraph, the Hotel will refuse all use of the Hotel Facilities from the time when such consideration is made.
  5. Other Prohibited Matters
    (1)To disturb other guests such as by shouting, singing loudly or making loud noises in the Hotel Facilities.
    (2)To bring the following items that may cause trouble to other guests into the Hotel Facilities:
     (a) Animals such as dogs, cats or small birds, or other pets (except guide or service dogs for physically challenged persons);
     (b) Ignitable or inflammable powder, gasoline or other oil, dangerous items, items with offensive odors, items of great bulk and other items that are prohibited to own under local laws and regulations.
    (3)To engage in gambling, or otherwise corrupt public morals or disturb the peace in the Hotel Facilities.
    (4)To distribute any advertisements or promotional items or to sell or offer for sale any items in the Hotel Facilities without obtaining permission from the Hotel.
    (5)To distribute leaflets, etc. or engage in a signature campaign, etc. in the Hotel Facilities without obtaining permission from the Hotel.
    (6)To leave any personal belonging in the hallway or lobby.
    (7)To damage, deface or lose any fixtures or fittings or facilities or other articles of the Hotel due to reasons other than force majeure events, in which case, the Hotel may claim compensation for the damages in an equal amount. If the Guest smokes in the guest room, the Hotel will charge the Guest 30,000 yen as a penalty.
    (8)To step outside of guest rooms while wearing hotel nightwear or slippers, etc.
    (9)To engage in other acts that the Hotel deems inappropriate.

宿泊約款

適用範囲

第1条
  1. 当ホテルが宿泊客との間で締結する宿泊契約及びこれに関連する契約は、この約款の定めるところによるものとし、この約款に定めのない事項については、法令又は一般に確立された慣習によるものとします。
  2. 当ホテルが、法令及び慣習に反しない範囲で特約に応じたときは、前項の規定にかかわらず、その特約が優先するものとします。
宿泊契約の申込み

第2条
  1. 当ホテルに宿泊契約の申込みをしようとする者は、次の事項を当ホテルに申し出ていただきます。
    (1)宿泊者名
    (2)宿泊日及び到着予定時刻
    (3)その他当ホテルが必要と認める事項
  2. 宿泊客が、宿泊中に前項第2項の宿泊日を超えて宿泊の継続を申し入れた場合、当ホテルはその申し出がなされた時点で新たな宿泊契約の申込みがあったものとして処理します。
宿泊契約の成立等

第3条
  1. 宿泊契約は、当ホテルが前条の申込みを承諾したときに成立するものとします。ただし、当ホテルが承諾をしなかったことを証明したときは、この限りではありません。
  2. 前項の規定により宿泊契約が成立したときは、宿泊期間の全期間の販売価格を、当ホテルが指定する日までに、申込金として、お支払いいただく場合がございます。
  3. 申込金は、まず、宿泊客が最終的に支払うべき販売価格に充当し、第6条及び第19条の規定を適用する事態が生じたときは、違約金に次いで賠償金の順序で充当し、残額があれば、第12条の規定による料金の支払いの際に返還します。
  4. 第2項の申込金を同項の規定により当ホテルが指定した日までにお支払いいただけない場合、宿泊契約はその効力を失うものとします。ただし、申込金の支払期日を指定するに当たり、当ホテルがその旨を宿泊客に告知した場合に限ります。
申込金の支払いを要しないこととする特約

第4条
  1. 前条第2項の規定にかかわらず、当ホテルは、契約の成立後同項の申込金の支払いを要しないこととする特約に応じることがあります。
  2. 宿泊契約の申込みを承諾するに当たり、当ホテルが前条第2項の申込金の支払いを求めなかった場合又は当該申込金の支払期日を指定しなかった場合は、前項の特約に応じたものとして取り扱います。
宿泊契約締結の拒否

第5条
  1. 当ホテルは、次に掲げる場合において、宿泊契約の締結に応じないことがあります。
    (1)宿泊の申込みが、この約款によらないとき。
    (2)満室(員)により客室の余裕がないとき。
    (3)宿泊に関し、法令の規定、公の秩序若しくは善良の風俗に反する行為をするおそれがあると認められるとき。
    (4)宿泊しようとする者が、次に掲げるいずれかに該当するとき。
     イ 宿泊しようとする者が暴力団、暴力団員、暴力団関係企業・団体またはその関係者、その他反社会勢力(以下「暴力団等反社会勢力」という。)であるとき。
     ロ 宿泊しようとする者が暴力団または暴力団員が事業活動を支配する法人その他の団体であるとき。
     ハ 宿泊しようとする者が法人でその役員の内に暴力団員に該当する者のあるとき。
    (5)宿泊しようとする者が他の宿泊者に著しい迷惑を及ぼす言動をしたとき。
    (6)宿泊しようとする者が当ホテル若しくはその従業員に対し、暴力的要求行為を行ったとき。
    (7)宿泊しようとする者が、伝染病者であると明らかに認められるとき。
    (8)宿泊に関し合理的な範囲を超える負担を求められたとき。
    (9)天災、施設の故障、その他やむを得ない事由により宿泊させることができないとき。
    (10)東京都旅館業法施行条例第5条の規定する場合に該当するとき。
(参考)東京都旅館業法施行条例第5条
 第五条
 法第五条第三号の規定による条例で定める事由は、次のとおりとする。
 一 宿泊しようとする者が、泥酔者等で、他の宿泊者に著しく迷惑を及ぼすおそれがあると認められるとき。
 二 宿泊者が他の宿泊者に著しく迷惑を及ぼす言動をしたとき。
宿泊客の契約解除権

第6条
  1. 宿泊客は当ホテルに申し出て、宿泊契約を解除することができます。
  2. 当ホテルは、宿泊客がその責めに帰すべき事由により宿泊契約の全部又は一部を解除した場合(第3条第2項の規定により当ホテルが申込金の支払期日を指定してその支払いを求めた場合であって、その支払いより前に宿泊客が宿泊契約を解除したときを除きます。)は、別表第2に掲げるところにより、違約金を申し受けます。当ホテルが第4条第1項の特約に応じた場合にあっては、その特約に応じるに当たって、宿泊客が宿泊契約を解除したときの違約金支払義務について、当ホテルが宿泊客に告知したときに限ります。
  3. 当ホテルは宿泊客が連絡をしないで宿泊日当日の午後8時(あらかじめ、到着予定時刻が明示されている場合は、その時刻を2時間経過した時刻)になっても到着しないときは、その宿泊契約は宿泊客により解除されたものとみなし処理することがあります。
当ホテルの契約解除権

第7条
  1. 当ホテルは、次に掲げる場合においては、宿泊契約を解除することがあります。
    (1)宿泊に関し、法令の規定、公の秩序若しくは善良の風俗に反する行為をするおそれがあると認められるとき、又は同行為をしたと認められるとき。
    (2)宿泊客が次に掲げるいずれかであると認められるとき。
     イ 宿泊客の中に暴力団等反社会勢力である者がいるとき。
     ロ 宿泊客が暴力団または暴力団員が事業活動を支配する法人その他の団体であるとき。
     ハ 宿泊客が法人でその役員の内に暴力団員に該当する者のあるとき。
    (3)宿泊客が他の宿泊客に著しい迷惑を及ぼす言動をしたとき。
    (4)宿泊客が当ホテルもしくはその従業員に対し、暴力的要求行為を行ったとき。
    (5)宿泊客が伝染病であると明らかに認められるとき。
    (6)宿泊に関し合理的な効力を超える負担を求められたとき。
    (7)天災等不可抗力に起因する事由により宿泊させることができないとき。
    (8)東京都旅館業法施行条例第5条の規定する場合に該当するとき。
    (9)寝室での寝たばこ、消防用設備等に対するいたずら、その他当ホテルが定める利用規則の禁止事項(火災予防上必要なものに限る)に従わないとき。
  2. 当ホテルが前項の規定に基づいて宿泊契約を解除したときは、宿泊客がいまだ提供を受けていない宿泊サービス等の料金はいただきません。
宿泊の登録

第8条
  1. 宿泊客は、宿泊日当日、当ホテルのフロントまたは自動チェックイン機において次の事項を登録していただきます。
    (1)宿泊客の氏名、年令、性別、住所及び職業
    (2)外国人にあっては、国籍、旅券番号、入国地及び入国年月日
    (3)出発日及び出発予定時刻
    (4)その他当ホテルが必要と認める事項
  2. 泊客が、第12条の料金の支払いを、旅行小切手、宿泊券、クレジットカード等通貨に代わり得る方法により行おうとするときは、あらかじめ、前項の登録時にそれらを呈示していただきます。
客室の使用時間

第9条
  1. 宿泊客が当ホテルの客室を使用できる時間は、到着日の午後3時から翌日の午前10時までとします。ただし、連続して宿泊する場合においては、到着日及び出発日を除き、終日使用することができます。
  2. 当ホテルは、前項の規定にかかわらず、同項の定める時間外の客室の使用に応じることがあります。この場合には、次に掲げる追加料金を申し受けます。
    (1)午後3時までは、室料金の50%相当額
    (2)午後3時以降は、室料金の全額
利用規則の遵守

第10条
    宿泊客は、当ホテル内においては、当ホテルが定めてホテル内に掲示した利用規則に従っていただきます。
営業時間

第11条
    当ホテルの主な施設等の営業時間は次のとおりとし、その他の施設等の詳しい営業時間は、備付けパンフレット、各所の掲示、客室内のサービスディレクトリー等でご案内致します。
    (1) 正面玄関 門限なし
    (2) フロントサービス・キャッシャー 制限有。
    (3) 施設サービス時間 ホテルインフォメーションをご覧下さい。
料金の支払い

第12条
  1. 宿泊客が支払うべき宿泊料金等の内訳は、別表第1に掲げるところによります。
  2. 前項の宿泊料金等の支払いは、通貨又は当ホテルが認めた旅行小切手、宿泊券、クレジットカード等これに代わり得る方法により、宿泊客の到着の際又は当ホテルが請求した時、フロントまたは自動チェックイン機において行っていただきます。
  3. 当ホテルが宿泊客に客室を提供し、使用が可能になったのち、宿泊客が任意に宿泊しなかった場合においても、宿泊料金は申し受けます。
当ホテルの責任

第13条
  1. 当ホテルは、宿泊契約及びこれに関連する契約の履行に当たり、又はそれらの不履行により宿泊客に損害を与えたときは、その損害を賠償します。ただし、それが当ホテルの責めに帰すべき事由によるものでないときは、この限りではありません。
  2. 当ホテルは、消防機関から消防法令を遵守している認定を受けておりますが、万一の火災等に対処するため、旅館賠償責任保険に加入しております。
契約した客室の提供ができないときの取扱い

第14条
  1. 当ホテルは、宿泊客に契約した客室を提供できないときは、宿泊客の了解を得て、できる限りの同一の条件による他の宿泊施設をあっ旋するものとします。
  2. 当ホテルは、前項の規定にかかわらず他の宿泊施設のあっ旋ができないときは、違約金相当額の補償料を宿泊客に支払い、その補償料は損害賠償額に充当します。ただし、客室が提供できないことについて、当ホテルの責めに帰すべき事由がないときは、補償料を支払いません。
寄託物等の取扱い

第15条
  1. 宿泊客がフロントにお預けになった物品又は現金並びに貴重品について、滅失、毀損等の損害が生じたときは、それが、不可抗力である場合を除き、当ホテルは、その損害を賠償します。ただし、現金及び貴重品については、宿泊客がその種類及び価額の明告を行わなかったときは、当ホテルは10万円を限度としてその損害を賠償します。
  2. 宿泊客が当ホテル内にお持込みになった物品又は現金並びに貴重品について、フロントにお預けにならなかったものに関しては、当ホテルの故意又は重大な過失により滅失、毀損等の損害が生じたときは、当ホテルはその損害を賠償します。ただし、宿泊客があらかじめその種類及び価額の明告を行わなかったときは、当ホテルは5万円を限度としてその損害を賠償します。
宿泊客の手荷物又は携帯品の保管

第16条
  1. 宿泊客の手荷物が宿泊に先立って当ホテルに到着した場合は、その到着前に当ホテルが了解したときに限って責任をもって保管し、宿泊客がフロントにおいてチェックインする際お渡しします。
  2. 宿泊客がチェックアウトしたのち、宿泊客の手荷物又は携帯品が当ホテルに置き忘れられていた場合は、発見日より最長1週間保管し、その後、遺失物法に基づいて処理させていただきます。
  3. 前2項の場合における宿泊客の手荷物又は携帯品の保管についての当ホテルの責任は、第1項の場合にあっては前条第1項の規定に、前項の場合にあっては同条第2項の規定に準じるものとします。
客室の清掃

第17条
  1. お客様が2泊以上連続して同一の客室に宿泊する場合、当該客室の清掃は原則として毎日行います。
  2. お客様から清掃不要である旨の要望を受けた場合であっても、衛生環境保全のため、3日経過ごとに1回清掃を行います。ただし、当ホテルが必要と認める場合には、随時客室清掃を実施できるものとします。
  3. 前項の客室清掃について、宿泊者はこれを拒否できないものとします。
駐車場の責任

第18条
    当ホテルの駐車場は第三者が管理・運営するものであり、宿泊客が当ホテルの駐車場をご利用になる場合、車両のキーの寄託の如何にかかわらず、当ホテルは駐車場及び車両の管理責任まで負うものではありません。
宿泊客の責任

第19条
    宿泊客の故意又は過失により当ホテルが損害を被ったときは、当該宿泊客は当ホテルに対し、その損害を賠償していただきます。
個人情報の取扱い

第20条
    宿泊客の個人情報は別に定める個人情報保護方針を遵守し、法令に基づいて取り扱います。なお、お客様から提供いただいた個人情報は、原則、お客様の承諾なく第三者に開示することは一切ございません。ただし、以下の場合には、お客様の個人情報を第三者に開示することがあります。
    (1)警察や裁判所等の公的機関から、法律に基づく正式な紹介を受けたとき。
    (2)その他、お客様・当ホテル・第三者にとって重大かつ緊急の必要があるとき。
別表第1:宿泊料金等の算定方法(第3条第2項及び第12条第1項関係)

基本料金①基本宿泊料(室料)
追加料金②飲食代及びその他の利用料金
サービス料金③サービス料金
税金④諸税
支払うべき総額は①から④までの合計となります。
別表第2:違約金(第6条第2項関係)

申込人数契約解除通知日
不泊当日前日7日前14日前
一般14名まで100%100%100%
団体15~99名100%100%100%30%
100名以上100%100%100%50%30%

(注)
 1. %は販売価格(室料)に対する違約金の比率です。
 2. 宿泊プランなど別途販売価格規定があるときはそちらを優先します。
 3. 契約日数が短縮した場合、その短縮日数にかかわりなく、1日分(初日)の違約金を収受します。
 4. 団体客(15名以上)の一部について解除があった場合、宿泊の14日前(その日より後に申込をお引き受けした場合にはそのお引き受け日)における宿泊人数の10%(端数切り上げ)については違約金をいただきません。

施設利用規則

当ホテルでは、お客様に安全且つ快適にご利用いただくために、次のとおり施設利用規則を定めておりますので、ご遵守いただきますようお願い申し上げます。

  1. 適用範囲
    当ホテルの全施設(ご宿泊施設、クローク、ロビー、敷地等すべて含みます。以下総称して「当ホテル内諸施設」といいます。)のいずれかをご利用の来館者に適用させていただきます。
    ただし、本規則に定めのないものは、宿泊約款を適用させていただきます。
  2. 火災予防及び保安に関すること
    (1)館内禁煙。指定の喫煙所以外での喫煙はお断りいたします。
    (2)バックヤード、非常階段、機械室などお客様用以外の施設に立ち入らないで下さい。
  3. お預かり品、お忘れ物等の取り扱いに関すること
    (1)お預かり品の保管は、原則お預かりの日から一週間とし、経過後は処理させて頂きます。
    (2)お忘れ物、拾得物の処置は法令に基づいてお取扱いさせて頂きます。
  4. 反社会的勢力等の施設利用の禁止に関すること
    (1)次に掲げる組織、個人については、当ホテル内諸施設のご利用をお断りいたします。
     イ 暴力団、暴力団員、暴力団関係団体及びその関係者。
     ロ 暴力団または暴力団員が事業活動を支配する法人その他の団体の関係者。
     ハ 反社会的団体、反社会的団体員及びその関係者。
     ニ 暴行、傷害、脅迫、威圧的不当要求及びこれに類する行為が認められる場合。
     ホ 心身耗弱、薬物等による自己喪失などご自身の安全確保が困難であったり、他のお客様に危険や恐怖感、不安感を及ぼす恐れがある者。
     ヘ 下記5の「その他禁止事項」について、当ホテルより注意を受けて直ちにその行為を止めなかった者。
    (2)前項各号該当する場合は、その時点以降、一切のご利用をお断りさせて頂きます。
  5. その他禁止事項
    (1)当ホテル内諸施設で、声高、放歌または喧騒な行為等、他のお客様のご迷惑となる行為。
    (2)当ホテル内諸施設に、他のお客様のご迷惑になるものをお持込みになること。
     イ 犬、猫、小鳥等の動物、ペット類全般(但し、盲導犬、介助犬等は除く)。
     ロ 発火、または引火しやすい火薬や揮発油類、危険性のある製品、悪臭を発するもの、著しく多量な物品、その他法令で所持を禁止されているもの等。
    (3)当ホテル内諸施設で、賭博や風紀、治安を乱すような行為。
    (4)当ホテル内諸施設で許可なく広告・宣伝物の配布や物品の販売、営業行為等をすること。
    (5)当ホテル内諸施設で許可なくビラ等の配布、署名活動等の行為をすること。
    (6)廊下やロビーなどに所持品を放置すること。
    (7)不可抗力以外の事由により当ホテルの建築物や諸施設等を損害或いは汚染、紛失させた場合、相当額を弁償していただくことがあります。なお、客室内で喫煙された場合は、違約金として金3万円を申し受けます。
    (8)客室備え付けナイトウエア・スリッパ等のままで、客室からお出になること。
    (9)その他当ホテルが不適当と判断する行為。