INFORMATION

2020.7.31

Notification of Changes to Reservation System

Thank you very much for choosing THE KNOT TOKYO Shinjuku.

From 18:00 on July 13, 2020, we have migrated to a new online reservation system in order to improve our service quality.

We sincerely apologise for any inconveniences this may cause. Please see below for more information.


For customers who booked on or before July 13, 2020
■ About Reservation
Your reservation remains valid.
* Please keep your booking number in a safe place.

■ About Cancellation or Change Requests
You can confirm or cancel your reservation by clicking the link in the reservation confirmation email until Monday, November 30.

However, it is unfortunately not possible to make any changes to your booking through the new system so please call or e-mail us and we will do our best to help you out.

E-mail: hellots@hotel-the-knot.jp