Terms and conditions for accommodation

Scope of Application

Article 1.

  1. The Accommodation Contract and related agreements to be entered into between this Hotel and the Guest shall be subject to these Terms and Conditions set forth herein (the “Terms and Conditions”). Any matter not provided for herein shall be governed by laws and regulations and/or generally established practices.
  2. In case the Hotel has entered into a special contract with the Guest without conflicting with laws and regulations and generally established practices, notwithstanding the provision of the preceding Paragraph, the special contract shall supersede the provisions of the Terms and Conditions.

Application for Accommodation Contracts

Article 2.

  1. A Guest who intends to make an application for an Accommodation Contract with our Hotel shall notify the Hotel of the following particulars:
    1. Name(s) of Guest(s);
    2. Date(s) scheduled for overnight stay and estimated time of arrival;
    3. Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the Attached Table 1)
    4. Other deemed necessary by the Hotel.
  2. In case the Guest requests, during their his/her stay, extension of overnight stay beyond the date in subparagraph (2) of the preceding Paragraph, such request shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Conclusion of Accommodation Contracts, etc.

Article 3.

  1. The Accommodation Contract shall be deemed to have been concluded whenthe Hotel has duly accepted the application as stipulated in the preceding Article,unless the Hotel has proved that the Hotel has not accepted the application.
  2. When the Accomodation Contract has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of Basic Accommodation Charges covering the Guest’s entire period of overnight stay by the date specified by the Hotel.
  3. The deposit shall first be applied to the final payment of the Accommodation Charge payable, and when the circumstances requiring application of the provisions of Article 6 and Article 18 have arisen, to penalty and then to compensation money in this order. If there is any balance left it will be repaid at the time when the Accommodation Charge is paid as provided in Article 12.
  4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2 of this Article, the Accommodation Contract shall became invalid, but limited only to the case where the Guest is informed that effect by the Hotel at the time when due date for payment of the deposit is specified.

Special Contracts Requiring No Accommodation Deposit

Article 4.

  1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, theHotel may enter into a special contract requiring no accommodation deposit after the Accommodation Contract has been concluded as stipulated in the same Paragraph.
  2. In case the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be considered that the Hotel has accepted a special contract prescribed in the preceding Paragraph.

Refusal of Conclusion of Accommodation Contracts

Article 5.

The Hotel reserves the right to refuse the application for the Accommodation Contract under any of the following cases:

  1. When the application for accommodation does not conform to the provisions of these Terms and Conditions.
  2. When the Hotel is fully booked and has no rooms available.
  3. When the Guest seeking accommodations is deemed liable to conduct him/herself in a manner that contravenes the laws or acts against the public order or good morals with respect to the accommodation.
  4. When the Guest seeking accommodation is deemed to be:
    1. In an “organized crime group” (hereinafter referred to as “Bouryokudan”) as stipulated in the provisions of Article 2(ii) of Act on Prevention of Unjust Acts by Organized Crime Groups (Act No.77 of 1991), a member of Bouryokudan as stipulated in the provision of Article 2 (vi) of the same Act (hereinafter referred to as “Bouryokudan member”), a Bouryokudan semiregular member, an associate with Bouryokudan, or in another antisocial organization;
    2. In a corporation or any other organization whose activities are governed by Bouryokudan.
    3. In a corporation whose director is a member of Bouryokudan.
  5. When the Guest seeking accommodation behaves extremely in a mischievous way against other guests.
  6. When the Guest seeking accommodation can be clearly detected as carrying an infectious disease.
  7. When the Guest seeking accommodation makes any demand as by threats of violence or assumes any other unreasonable burden with respect to the accommodation.
  8. When the Hotel is unable to provide accommodation due to natural disasters, malfunction of facilities and/or other causes of force majeure.
  9. When the Guest seeking accommodation is obviously intoxicated and deemed in the view of the Hotel to be a potential cause of major annoyance or threat to other guests.

Right to Cancel Accommodation Contracts by the Guest

Article 6.

  1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
  2. In the case when the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges as listed in the Attached Table 2. However, in case a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the Obligation of the payment of the cancellation charges in case of cancellation by the Guest, when accepting the Special Contract.
  3. In the case when the Guest does not appear by 8:00p.m. of the accommodation date (or 1 hour after the expected time of arrival if the Hotel is notified of it) without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

Right to Cancel Accommodation Contracts by the Hotel

Article 7.

  1. The Hotel reserves the right to cancel the Accommodation Contract under any of the following circumstances.
    1. When the Guest is deemed liable to conduct him/herself in a manner that contravenes the laws or acts against the public order or good morals with respect to the accommodation.
    2. When the Guest is deemed to be:
      1. In an “organized crime group”(hereinafter referred to as “Bouryokudan”) as stipulated in the provisions of Article 2(ii) of Act on Prevention of Unjust Acts by Organized Crime Groups (Act No.77 of 1991), a member of Bouryokudan as stipulated in the provision of Article 2 (vi) of the same Act (hereinafter referred to as “Bouryokudan member”), a Bouryokudan semi-regular member, an associate with Bouryokudan, or in another antisocial organization;
      2. In a corporation or any other organization whose activities are governed by Bouryokudan.
      3. In a corporation whose director is a member of Bouryokudan
    3. When the Guest behaves extremely in a mischievous way against other guests
    4. When the Guest is clearly detected as carrying an infectious disease.
    5. When the Guest makes any demand threat of violence or assumes any other unreasonable burden with respect to the accommodation.
    6. When the Hotel is unable to provide accommodation due to natural disasters, malfunction of facilities and/or other causes of force majeure.
    7. When the Guest does not refrain from prohibited actions stipulated in the Hotel’s Regulations such as smoking in bed, tampering with fire-fighting equipment. (restricted to particulars deemed necessary in over to prevent the outbreak of fires).
  2. In the event that the Hotel cancels the Accommodation Contract in accordance with the provisions of the preceding Paragraph, the Hotel shall not charge the Guest for any services which he/she has not yet received in the contractual period.

Registration

Article 8.

  1. The Guest shall register the following particulars at the front desk of the Hotel on the first day of accommodation.
    1. Name, age, sex, address and occupation of the Guest(s).
    2. Nationality, passport number, port and date of entry in Japan, in the case of a foreign guest.
    3. Scheduled Date and time of departure.
    4. Other particulars deemed necessary by the Hotel.
  2. In case the Guest intends to pay him/her Accommodation Charges prescribed in Article 12 by any means other than Japanese currency, such as coupons or credit card, these instruments of payment shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.

Occupancy Hours of Guest Rooms

Article 9.

  1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00p.m. to 11:00a.m. on the next day. However, in case the Guest stays more than one night, the Guest may occupy it all day long, except for the days of arrival and departure.
  2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows:
    1. Up to 1 hours: JPY 1,000 charge;
    2. Up to 4 hours: JPY 4,000 charge;
    3. More than 4 hours: Full regular room charge;

Observance of Use Regulations

Article 10.

The Guest shall observe the Hotel Regulations established by the Hotel, which are posted within the premises of the Hotel.

Business Hours

Article 11.

  1. The business hours of the main facilities of the Hotel are as follows. Details of the service hours of other facilities are explained in the pamphlet provided, displays in each place inside the Hotel and the service directory provided in each guest room.
    1. Service hours of front desk and cashier’s desk: open 24 hours
    2. Service hours of other facilities: Indicated at the Front Desk
  2. The business hours described in the preceding Paragraph may be changed temporarily for unavoidable reasons. In such a case, the Guest shall be informed by appropriate means.

Payment of Accommodation Charges

Article 12.

  1. The breakdown of Accommodation Charges and other relevant charges payable by the Guest is listed in the Attached Table 1.
  2. Payment of the Accommodation Charges and other charges described in the preceding Paragraph shall be made in Japanese currency or by other alternative means acceptable by the Hotel, such as a coupon, credit card, etc., at the front desk at the time of check-in or upon request by the Hotel.
  3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel and which are available for him/her to use.

Liabilities of the Hotel

Article 13.

The Hotel shall compensate the Guest for his/her damage if the Hotel has caused such damage to the Guest in fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the Hotel shall not be held responsible for the damage in cases where such damage has been caused due
to reasons for which the Hotel is not liable.

Handling when unable to provide Contracted Rooms

Article 14.

  1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
  2. When arrangement of other accommodation can not be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations, however, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.

Handling of Deposited Articles

Article 15.

  1. In the event of loss or damage to the goods, cash or valuables deposited at the front desk by the Guest, the Hotel shall compensate for the damage except when the loss or damage occurred due to force majeure. However, when the Hotel requests the Guest to report the kind and value of such items and the Guest fails to do so, the Hotel shall compensate the Guest up to the maximum amount of 50,000yen.
  2. In the event of loss or damage to the goods, cash or valuables that are brought into the Hotel but not deposited at the front desk, the Hotel shall compensate for the damage if the loss or damage occurred due to the Hotel’s negligence or intention. For such items whose kind and values were not declared in advance to the Hotel, the Hotel shall compensate for the damage up to the maximum amount of 50,000 yen.

Custody of Baggage and/or Belongings of the Guest

Article 16.

  1. When the baggage of the Guest is brought into the Hotel prior to his/her arrival, the Hotel shall be liable for its custody only if such request has been accepted by the Hotel.
  2. When the baggage or belongings of the Guest are found after check-out the Hotel shall keep the items for a period of 7 days including the day it is found, and after this period the Hotel shall handle the items in accordance with the Lost Property Act. (However, perishables and magazines will be disposed of within one day)
  3. The Hotel’s liability with regard to the custody of the Guest’s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1 of this Article, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2 of this Article.

Liability with regard to Parking

Article 17.

  1. The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the hotel, as it shall be regarded that the Hotel simply offers the space for parking whether the key of the vehicle has been deposited to the Hotel or not.
  2. The Hotel does not take any responsibility for phenomena such as an accident or a theft in the parking lot, even if the guest uses a parking lot which is introduced by the Hotel.

Liability of the Guest

Article 18.

The Guest shall compensate the Hotel for damages to the Hotel caused due to the Guest’s negligence or intention.

Attached Table1: The Breakdown of the Accommodation and Other Charges.

Total Amount to be paid by the GuestContents
Accommodation Charge(1) Basic Accommodation Charge
Extra Charge(2) Meals , Drinks and Other Expenses
Tax(3) Consumption Tax

Attached Table2: Cancellation Charge

Contracted Number of guestsDate when Cancellation of Contract is Notified
No Show and Arrival Day1 Day prior to Arrival Day2 Day prior to Arrival Day3-5 Day prior to Arrival Day6-14 Day prior to Arrival Day15-30 Day prior to Arrival Day
Individual1~14100%80%20%10%
Group15~99100%100%80%50%20%
100 and more100%100%80%50%20%10%

Remarks:

  1. The percentages indicate the rate of cancellation charge to the Basic Accommodation Charges.
  2. When the number of days contracted is shortened, cancellation charges for one day (the first day of accommodation) shall be paid by the Guest regardless of the number of days shortened.
  3. When part a group booking (for 15 persons or more) is canceled, no cancellation charges shall apply if the number of people canceled is less than 10% of the total number of people booked, with fractions rounded up to the next whole number as of 10 days prior to the first day of occupancy (or the day when the Accommodation Contract has been accepted in less than 10 days prior to the first day of occupancy).
  4. A cancellation policy varies according to specific WEB sites and travel agencies or contents of reservations.

Hotel Regulations

Every guest is requested to observe and comply with the following Regulations established by the Hotel to ensure that Hotel guests have a pleasant and safe stay, in accordance with Article 10 on the Conditions for Accommodation Contracts.

Any guest does not comply with the Hotel Regulations may not be permitted to use the Hotel facilities and guest rooms pursuant to Section 1 of Article 7 of said Conditions. The Hotel will not be liable to any guest for any damages caused by his/her failure to comply with the Hotel Regulations.

  1. Please do not bring on to the premise of the Hotel any of the followings:
    1. animals or birds of any kinds:
    2. objects emitting a foul odor or large sound:
    3. gunpowder, oil or other explosives or inflammables:
    4. unregistered firearms or swords or drugs or other articles, the possession of which is prohibited by the laws of Japan.
  2. Please refrain from using your room for purposes other than lodging. Non-registered person may not be allowed in the guest room.
  3. Minors are not permitted to lodge without guardians’ permission.
  4. The distribution or display of advertisements and the sale of goods on the premises of the Hotel are prohibited.
  5. Gambling or other acts which are contrary to good morals or which cause the annoyance are strictly prohibited.
  6. Ordering meals and drinks to be delivered from outside the Hotel is not permitted.
  7. Kindly refrain from going out of your room in Yukata, night-clothes, in bathing suit, or with slippers.
  8. Please do not take equipment of fixtures out of the Hotel. Removal or alteration of equipment or fixture is prohibited.
    You will be charged for any damages to the Hotel’s property caused by you.
  9. Unauthorized publication for business purposes of photographs taken on the premises of the Hotel may be subject to legal action.
  10. Please make sure that your door is locked when leaving your room. Using door latch is advisable while you are in the room.
  11. Please refrain from inviting outside visitors to your guest room.
  12. Using heating apparatus, cooking appliances in guest room is prohibited.
  13. All guest rooms are non-smoking in our hotel.
    Kindly refrain from smoking in the guest rooms or doing any act which is likely to cause a fire.
  14. Please review the emergency exit instruction posted on the wall of the guest room entrance and located the emergency exit on your floor.
  15. Please check your valuables with the cashier at the front desk. The management is not responsible for valuables left in your room.
  16. Articles left on the premises of the Hotel shall be kept for an appropriate period and thereafter shall be surrendered to the appropriate authorities in accordance with the Lost Goods Act.
  17. Please pay your bill at the Front desk whenever requested. All bills are due upon demand.
  18. The Hotel will not make payment on behalf of a guest for such expenses as shopping charges, tickets, taxi fares, postage or porter’s charges.
  19. Please close the bathroom door when you take a bath because the fire alarm apparatus may operate improperly at the steam from the bathroom.