Hotel information

Feb 28, 2022

Our hotel information

■Free Wi-Fi
PASS: 15hotels

The key card will be required for using elevator to Guest Rooms on floor 3 to 11.

Please return your key card upon check-out.

Hotel entrance will be locked during the following times. Please open with your keycard at 1st floor.
[Basement] 11:30pm~6:00am [1F] 1:00am~5:00am

■Check- Out
Checkout time is at 11:00am. Please return your key card to the Express Checkout in elevator upon departure.

[Hours] 7:00am~11:00am(L.O. 10:30am)
[Venue] 2F LES BOIS

■KNOT Hour “Do-Together”
KNOT Hour will enhance your enjoyment of Hokkaido, and is available at LES BOIS on the 2nd. Floor. Please spend special moments with a chef’s welcome plate and enjoy social gathering with the KNOT coins.
*Visitor will be charged on a 90-minute basis.

■Floor Guide
Passage to Underground Mall, Vending machine, Coin laundry
【1st Floor】
SENSHUAN Main Store(Japanese confectionery brand), SEICOMART (convenience store) , Gallery KADO
【2nd Floor】
Reception, Restaurant “LES BOIS”, Smoking room, Microwave oven

■Restaurant opening hours 
【Breakfast】7:00-11:00am (L.O.10:30am)
【Lunch】12:00-3:00pm (L.O. 2:00pm)
【KNOT Hour】4:30-11:00pm (L.O.10:30pm)

Toothbrush, brush, razor, cotton set, bath salt, shampoo, conditioner, body soap, hand soap, bath towel, face towel, body towel, mineral water, heat resistant glass, hangar, fridge, electric kettle, television, stand mirror, hair drier, safety box, room wear, slippers, air freshener, shoehorn, air purifier

■Rental items
Trouser press, iron and ironing board, mobile charger, thermometer, nail clippers, umbrella, wine opener

■Smoking room
It is forbidden to smoke in the hotel (including all guest rooms) aside from the smoking area on the 2nd floor, electronic cigarettes are also forbidden.
*If you smoke in Guest Rooms, we charge you ¥30,000 as a cleaning fee.

There is no parking lot at the hotel. Please use a nearby parking lot.

■Request to guests of consecutive stay
For consecutive nights, cleaning your room is changing towels and collecting trash only. If you need room cleaned let reception staff by the day before. *Room cleaned price is ¥3,300 (tax included).

Please call below number directly and tell them ” THE KNOT SAPPORO, your room number, and your name” if you need to book.

Shop name: Koritori relaxation Picaso
Phone number: 0120-07-1233(Reception hours:2pm~2am)
Payment method: Cash only

Standard Massage
¥6,050(tax included) / 50mins
¥8,250(tax included) / 1hour and 10min
¥11,550(tax included) / 1hour and 40mins

Massage of below the knee and sole / 45mins ¥6,500円(tax include)

Aroma oil massage
¥11,000(tax included) / 1hour
¥15,800(tax included) / 1hour and half
¥19,800(tax included) / 2hours

Please use the personal safe in your room for

Please familiarize yourself with the emergency exits
which is shown on your room door.