Hotel Information

Aug 01, 2022

Our hotel information

■Free Wi-Fi
SSID: THEKNOT
PASS: 15hotels

■ELEVATOR
The key card will be required for using elevator to Guest Rooms on floor 2 to 11.

■KEY CARD
Please return your key card upon check-out.

■ENTRANCE
Hotel entrance will be locked from 1:00am to 5:00. Please open with your keycard at 1st floor.

■Check- Out
Checkout time is at 11:00am. Please return your key card to the Express Checkout in elevator upon departure.

■Request to guests of consecutive stay
For consecutive nights, cleaning your room is changing towels and collecting trash only. If you need room cleaned let reception staff by the day before. *Room cleaned price is ¥3,300 (tax included).

■Breakfast
[Hours] 7:00am~10:00am(L.O. 9:30am)
[Venue] 1F MORETHAN
※Please give your breakfast ticket.

■KNOT Hour ~Do-Together!
KNOT Hour will enhance your enjoyment of Hiroshima, and is available at Kei on the 14th Floor. Please spend special moments with a chef’s welcome plate and enjoy social gathering with the KNOT coins.
*Visitor will be charged on a 90-minute basis.

■Floor Guide
【1st Floor】
Restaurant MORETHAN
【2nd Floor】
Vending machine, Coin laundry, Microwave oven
【14th Floor】
Reception, Kei, Smoking Room

■Kei Business hours (14F)
【KNOT Hour】2:30pm -11:00pm (L.O.10:30pm)

■Restaurant MORETHAN opening hours 
【Breakfast】7:00-10:00am (L.O.9:30am)
【Lunch】11:00- 3:00pm
【Cafe】3:00pm-5:00pm
【Dinner】5:00pm – 11:00pm (Food L.O. 9:30pm / Drink L.O. 10pm)

■Amenities
Toothbrush, brush, razor, cotton set, bath salt, shampoo, conditioner, body soap, hand soap, bath towel, face towel, body towel, mineral water, heat resistant glass, hangar, fridge, electric kettle, television, stand mirror, hair drier, safety box, room wear, slippers, air freshener, shoehorn, air purifier

■Rental items
Trouser press, iron and ironing board, mobile charger, thermometer, nail clippers, umbrella, wine opener

■Smoking room
It is forbidden to smoke in the hotel (including all guest rooms) aside from the smoking area on the 14th floor, electronic cigarettes are also forbidden.
*If you smoke in Guest Rooms, we charge you ¥30,000 as a cleaning fee.

■Parking
There is a multi-level parking lot in the hotel.
Parking Spaces: 30
Parking Fee: 1 night (3pm to 11am +1 day) is 1,500 yen
Size Limits: height, 1.5m; width, 1.9m; length, 5.0m

Parking is on a first- come, first- serve basis and we don’t accept reservation. If the parking lot is full , or if your car is outside the specified size limits, please use one of the many nearby parking lots

■VALUABLES
Please use the personal safe in your room for valuables.

■EMERGENCY EXIT
Please familiarize yourself with the emergency exits
which is shown on your room door.